I am very sorry about the difficulty you encountered recently before receiving your last order from us. I understand that those products were required urgently.

Despite our effort to deliver your order on time, it’s quite unfortunate that we didn’t meet up with the time allotted for the delivery of those products.

We are very sorry for truncating your plans due to this and we will do our best to ensure this never happens again. Already, we are discussing with our shipping team to ensure our customers get their orders in time.

We promise to impress you when you make your next order. If you have any other question or need further assistance from me, please feel free to call me directly on