We are very sorry that you still have not received the product that you purchased from us on our facility this past Thursday.
The demand for this popular item has exceeded our expectations, and our stock is depleted. However, we will receive a new shipment of product next Friday, which we will expedite to our customers.
We understand that as a loyal customer, when you make a purchase you expect to receive your product in a timely manner. We know that we have let you down, and for that we are very sorry.
Please advise us on whether you would like to cancel your order or have us ship the product once it becomes available. You can click here at any time for live shipping and service updates. Again, we apologize for this inconvenience.